• Broadband & Multimedia
     service
   • Voice service
   • Data service
   • Code of practic
   • Tariff
   • Service agreement
Tariff On-line service



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Product Features
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Coverage Service and List Price
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Function Selection
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Dialing Process
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Application    


Welcome to sparq Global EZ Tone Post-paid service. Wherever you are, for business or leisure, with sparq Global EZ Tone Post-paid Calling Card, calling offices and homes is just a touch tone away.


Product Features


Cost Saving

More lower rate than mobile roaming and hotel rates.


Post-Paid Call, Call Free

Post-paid call gives no worries of running out of credits. All calls made consolidated to one bill. Smartly manage phone bills.


One Number, One Touch

A set of number for all calls! For it be domestic or international, for it be in Taiwan or elsewhere, all touch tone phones are at disposal. No more embarrassing moment to ask for changes and to look for calling cards and forgetting card numbers.


Easy Dial , Fast Call

The system will identify your card number automatically, when you make the calls via your registered fixed-line telephone or cell phone number. No need to key in your card number and password again.


Forget It Not-Create Your Own Card Number

Simply select a set of familiar number and make it the card number. Making calls become easy and worry free. Gone are the long serial numbers that bring headaches!!!


Clear and Coverage Around the World

The quality sparq optical fiber network offers direct dial to outgoing calls over 238 countries; to incoming calls from major 32 countries worldwide and to country to country calls among these 32 countries while maintaining the clear and sound communication.

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Coverage Service and List Price

Taiwan -> Overseas Direct call service from Taiwan to more about 238 countries and areas around the world.
Taiwan -> Taiwan Taiwan long distance call
Overseas <--> Taiwan
Overseas <--> Overseas
Call from the following countries to Taiwan and in between, China , Japan , Hong Kong , South , Korea , Singapore , Philippines , Thailand , Indonesia , Malaysia , Macao , Turkey , USA , Canada , Mexico , Brazil , Australia , New Zealand , UK , Ireland , France , Belgium , Switzerland , Germany , Netherlands , Luxembourg , Denmark , Finland , Sweden , Norway , Portugal , Italy and South Africa.
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Function Selection

A. Card Activation
  1. Service Hotline:0809-090-200
2. Language Selection:(1) Chinese (2) English
3. Service Selection:(1) Card Activation
4. Enter card number, then '' # "
5. Enter password, then '' # "
6. Enter ID number, then '' # "
6. (The number totals to 11 digits, with the English alphabet being replaced by two digits.)
7. Enter your date of birth, by YY/MM/DD sequence, then the # sign.
8. Completed.

B. Change Password
  1. Service Hotline:0809-090-200
2. Language Selection:(1) Chinese (2) English
3. Service Selection:(2) Change Password
4. Enter card No., then '' # "
5. Enter password, then " # "
6. Enter the new password, then " # "
6. (note that password is to be min. of 4 digits and max  of 6 digits)
7. Completed

C. Speed Dialing
  1. Service Hotline:0809-090-200
2. Language Selection:(1) Chinese (2) English
3. Service Selection:(3) Speed Dialing
4. Enter card No. , then " # "
5. Enter password, then " # "
6. Enter speed dialing code, then " # "
6. (note that the speed dialing code can set 10sets, the code must be within 0,1,2---9 digit)
7. Enter the recipient’s number, then " # "
8. Completed

D. Default Language
  1. Service Hotline:0809-090-200
2. Language Selection:(1) Chinese (2) English
3. Service Selection:(4) Default Language
4. Enter card No. , then " # "
5. Enter password, then " # "
6. Language Selection:(1) Chinese (2) English
7. Completed

Remarks:
1. To activate more then one card, upon completing the first card activation, one needs only to follow the voice instruction and activate the next card.
2. Card activation process is required before changing the password. Card activation is to be completed within 3 months of card purchase. Any holder fails to do so, card service will be stopped once the notification being sent out to holders.
3. To protect from theft or lost, holders are recommended to change passwords once the card activation process is completed.
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Dialing Process

1. Please enter toll-free access number of the country you're calling from
2. Language selection:(1)Chinese (2)English
3. Enter card No. , then " # "
4. Enter password, then " # "
5. Enter the receiver’s number, then " # "
 
Call to Taiwan:
  Receiver’s Area Code + Phone No. + " # "
(e.g.USA-Taipei 02-12345678#)
Call to Overseas:
  007 or 017+Receiver’s National Code + Area Code + Phone No. + " # "
(e.g. Taipei/Japan-NYC 007 1 212 1234567#)
  Note: please dial the "speed dialing code " , then " # " , if the code has set up
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Application

A. Business client
  1. Fill out the “Global EZ Tone Post-Paid Calling Card” application form
2. Attaches the ID copy of both sides for the person in charge of the corporation
3. Attaches legal documents from government official
4. Stamped with company’s seals
5. Contact details
6. Mail all the above information to sparq service center.
B. Residential client
  1. Aged 20 and above, with Chinese citizenship
2. Fill out the "Global EZ Tone Post-paid Calling Card" application form
3. Attaches the ID copy of both sides
4. Mail all the above information to sparq service center.
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Tariff On-line service